DEEMPLES POLICIES FOR THAILAND
As part of our commitment to transparency and customer satisfaction in Thailand, Deemples has implemented the following business policies.
- Shipping: Orders will be delivered within 5-7 business days. Delays may occur due to unforeseen circumstances such as weather conditions or high demand periods. We will notify you in case of any delays.
- Cancellation: Customers can cancel their orders within 24 hours of purchase without any charges. After 24 hours, cancellation may not be possible.
- Refunds: Refunds are available for defective or damaged items within 14 days of receipt. Please note that we do not offer refunds for items that have been used or altered.
- Cancellation: Service bookings can be canceled up to 48 hours before the scheduled time without any fees. Cancellations made within 48 hours may be subject to a cancellation fee equivalent to 50% of the service cost.
- Refunds: Refunds for canceled services are processed within 7 business days. In the case of a cancellation fee, the refund will be the total amount paid minus the cancellation fee.
Deemples values your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, disclose, and manage your personal information in accordance with applicable data protection laws in Thailand.
We may collect the following personal data: your name, email address, phone number, postal address, profile picture, payment method, and other details you provide when using our services.
The personal data we collect is used to provide, improve, and personalize our services, process transactions, communicate with you, and comply with legal obligations.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
You have the right to request access to, correction, or deletion of your personal data. You can also object to our processing of your data or request that we restrict it. To exercise these rights, please contact us at the address below.
We may share your personal data with third parties only as necessary to provide our services, comply with legal obligations, or with your consent. We do not sell your personal data to third parties.
If you have any questions about this privacy policy or how your personal data is handled, please contact us at:
Deemples (Thailand) Company Limited
Registration Number: 0105567069609
Address: No. 26/4, Orakarn Building,
Chidlom Alley, Lumpini Sub-District,
Pathum Wan District,
Bangkok 10330, Thailand
Email: hello.th@deemples.com
Phone: +66 61-535 3591
By using our services, you agree to the terms of this privacy policy. We reserve the right to update this policy from time to time, and we will notify you of any significant changes.